Located in Westminster Borough, which is a great choice for travellers interested in shopping, parksand history, at a distance of 450 metres from Apollo Victoria Theatre, the 5-star Rubens At Palace London hotel features a shared lounge, various recreational opportunities, and barbecue grills. Thanks to its prime location, this luxury hotel is within walking distance of Buckingham Palace, which guests can visit to explore the history of the area.
Some of the 161 non-smoking rooms at this London property are furnished with a sofa set, and appointed with a mini-fridge-bar and a coffee maker. They are outfitted with comfortable decor. The private bathrooms are appointed with hairdryers and a shower cap. Guests can also enjoy views of the city.
Business travellers are welcome to use a business centre offered on site.
The Rubens At Palace London offers a daily English breakfast in the restaurant. Grill is one of the 2 in-house restaurants. The champagne bar provides you with a place to unwind. It features a striking design. There is a restaurant serving Italian food a mere 5 minutes' stroll away.
Situated about a 5-minute drive from Coca-Cola London Eye, the Rubens At Palace is around 600 metres from Victoria underground station. SEA LIFE Centre London Aquarium, just 1.8 km away, is definitely a must-see for family tourists in London. This London property is also just a short drive from St James Park. There is Churchill War Rooms merely 1.2 km away, while Green Line Coaches bus station within close distance of Rubens At The Palace hotel. For those travelling from afar, London City airport is 31 minutes' drive away.
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Here you can find verified reviews our users posted on this website
Peter
2023-10-18
Always choose this hotel. First stay, staff helped with late departure, very kind. Everything I need: Wi-Fi, luggage storage, 24-hour reception, bar/lounge area. Coming back for Christmas.
Thomas
2023-08-05
I had a wonderful stay at a cozy double room at Rubens. Although the room was quite small, it was perfect for one person with a small suitcase, just like I needed. The staff was polite and helpful, and the location was convenient. I would highly recommend this hotel.
Luke
2023-08-04
We loved our stay at this amazing hotel. The location was perfect, with easy access to popular attractions in Victoria and Central London. The breakfast staff were fantastic, accommodating various dietary needs with separate cooking to prevent cross-contamination. The service was excellent, and the atmosphere was great. The rooms were comfortable and well-equipped. The English Grill at the hotel also provided a wonderful dining experience, with outstanding waiting staff and a knowledgeable sommelier.
Felt completely relaxed, no reason to complain.
Stuart
2023-08-04
Very appreciable geographical situation. Very pleasant and caring staff
Pre-payment by internet is not possible, it was necessary to make a transfer to the establishment via their RIB. It is better to speak the language rather well to manage an alternative payment solution !
Oliver
2023-08-02
The hotel's location, within walking distance of Buckingham Palace and Victoria Station, is very convenient when arriving from Gatwick Airport. The kindness and availability of the staff, from reception to breakfast. The perfect comfort of the bedding. The breakfast, extremely varied, complete and tasty.
The room was a little small for the price paid. In addition, it was overlooking a wall full of technical ducts and fireplaces... not great. The shower had no pressure and did not have a hand shower...complicated.
Peter
2023-07-27
Pleasantly surprised by the hotel's manager who went above and beyond to rectify an issue with my granddaughters' postcards. They even sent them souvenirs from London. The staff were kind, professional, and the atmosphere was amazing. The room was spacious, comfortable, and had all the necessary amenities. Breakfast was exceptional. I highly recommend this hotel for a wonderful stay.
Mark
2023-07-26
The location is perfect, next to the Gatwick Express, so in 30 minutes you are at the airport. Five minutes from Buckingham Palace. Very elegant hotel. Excellent staff, always attentive. The rooms are very nice and comfortable although somewhat small but it is the norm in London. The restaurants and bars are exceptional. There is live music in the American bar every night.
It's an expensive hotel, but in keeping with what it has to offer. The breakfast is excessively expensive, it is 23 pounds per person and it is not very varied.
David
2023-07-26
staff are attentive to the quality of the services and location of the hotel, is still within walking distance of Piccadilly, Big-Ben and Londoneye, less than 20 minutes away.
Nothing.
Darren
2023-07-05
This hotel provides a luxurious and elegant experience. The exclusive amenities in the room were fantastic, such as the plush bedding and pillows that gave us a comfortable night's sleep. The room was also impressively clean with top-quality toiletries. The restaurant had a great menu, serving delicious food cooked beautifully. The staff were very accommodating and friendly, making our stay even more enjoyable. The location is convenient, with most of the attractions just a short walk away.
The room we stayed in lacked private facilities, which would have been an even more exclusive experience. The view from our room was not as breathtaking as we had hoped, which was a minor issue considering the other positive aspects.
Raymond
2023-07-04
environment, common rooms, location and friendly staff.
room, small for 2 people and cold. marble floor of the bathroom is frozen and room is only heated with aacc and makes a lot of noise to sleep if left on.
Ronnie
2023-07-04
Rubens, despite being an old hotel, has an air of irresistible aristocracy. common areas are beautiful with impeccable service. Breakfast is served at the table and you should not miss the different varieties of eggs. For my taste the rooms are too small and bathroom is adjusted to the maximum. situation is unbeatable. We'll make a note of it for next time.
The small bathroom in need of renovation.
John
2023-06-24
The staff at the hotel were incredibly friendly and helpful. They went above and beyond to make our stay enjoyable. The room was clean and comfortable, and the bed was especially cozy. Additionally, the location of the hotel was superb. We were able to walk to all the attractions we wanted to see, which made exploring the city so much easier.
One disappointment was the lack of options for showers. I prefer to have a separate shower instead of a shower over a bath, especially for washing my hair.
Paul
2023-06-22
2nd time I or my family go to this establishment. It's a palace just perfect, all comfort, with excellent service. Geographically perfectly placed. Staff who listen to you and are always ready to help you in any situation, whether it is for people with reduced mobility or others. Perfect food. Highly recommended
nothing
Francis
2023-06-21
The location and facilities
The service. They opened the door of the room with the sign on not to disturb, they never replaced the fruit, sometimes not even the milk for the coffee or the toothpaste. In short, the details that should make the difference between normal and excellent.
Harry
2023-06-10
We had a fantastic stay at Rubens! The staff was incredibly friendly and helpful, and the location was perfect. We were right next to Victoria underground and within walking distance of Buckingham Palace Road and Westminster. The breakfast was great, with a wide variety of hot options that kept us full all day. The dining venues were also excellent, particularly the New York bar. The hotel was clean and we even received a special gift for our kids on arrival. The small touches like chocolates on our bed and bathrobes and slippers for the kids made our stay even more enjoyable. The customer service was top-notch, from helping with our luggage to organizing taxis. The room itself was exceptional, with a beautiful view of Buckingham Palace. We felt truly pampered from check-in to check-out. We only wish we could have stayed longer!
Would recommend this hotel.
Tim
2023-06-09
The breakfast, atmosphere, decoration and style
small room and elevators. The price of the food is very expensive
John
2023-06-08
Elegant hotel, clean venue, charming staff
Nothing
Stewart
2023-06-08
A stay at this historic hotel was made even more delightful by the enchanting Palace Lounge, where I indulged in a Royal Afternoon Tea. The charming panoramas of the Royal Mews and the regal ambiance made me feel like royalty, sipping tea while watching the world go by.
Creaky floorboards in the room.
George
2023-06-06
The elegance of the hotel
I didn't like the reception. Congratulations on Jose Consigere from the Hotel. Greetings. Lucia
Frederick
2023-06-05
Everything was perfect. The location is 2min walk from victoria station.
Bit expensive.
Philip
2023-06-02
Fantastic Xmas experience; loved the festive decorations and atmosphere. The staff were friendly and attentive, ensuring our comfort and satisfaction. The room was beautifully decorated with plenty of mirrors. The cleanliness was impeccable and guest services were prompt. Breakfast had a wide variety of options and the service was excellent.
The room lacked storage space, with a desk as the only option. The shower had a fixed rain head, making it difficult to avoid getting hair soaked.
Sylvia
2023-05-31
Perfect room, very well insulated, very well located hotel. The welcome is warm, the staff smiling. Our room was perfect for our romantic weekend. We also enjoyed the breakfast.
Nothing to say. The performance lives up to expectations.
Max
2023-05-30
The staff were very attentive and at the service of the customers. Nice place but the room deserves a refreshment (carpeting). The bedding is of very good quality.
For a 5-star hotel, you should not compare with the hotel business in France.
Brian
2023-05-27
The hotel is located within walking distance from numerous London landmarks, making it easy to explore the city. The hotel is also conveniently located near the tube, allowing for easy transportation to other areas of the city. In addition, the hotel's rooms are comfortable and well-equipped with necessary facilities.
The hotel staff may not be entirely knowledgeable about the city, which could potentially result in some missed recommendations or information.
John
2023-05-27
I recently stayed at a lovely hotel near Buckingham Palace for a few nights. The classic English building had beautiful interiors and the rooms were a good size with lovely decor. The location was amazing, being next to the palace and just a 10-minute walk to Piccadilly and 20 minutes to Harrods. The staff at the hotel were incredibly attentive and kind-hearted, making my stay memorable. The facilities were also great, and I must mention the exceptional bathroom with a fantastic bath and shower. it was a bargain for the money and I would happily stay there again.
Would recommend this hotel.
William
2023-04-19
The staff were wonderful, knowledgeable, and very helpful. The bedroom facilities were great, including lots of wardrobe space and a large mirror with a plug next to it for the hair dryer. The bed was large and comfortable, and we had a turn-down service every night. The breakfast choice was good, with both buffet and cooked options. The location was excellent, within walking distance to all tourist attractions and close to Victoria underground and station.
Felt quite safe, no complaints.
Bob
2023-04-12
Amazing service, friendly staff, beautiful hotel, great location next to Buckingham Palace, close to the London Marathon finish, proximity to Hyde Park.
No complaints.
Mike
2023-04-03
The location of this hotel is perfect for exploring the city, as it is very close to a major train station and within walking distance of many tourist sites. After a long day of sightseeing, it was convenient to have a tube station nearby. The room was clean and comfortable, and the bathroom was spacious. The service provided by the staff was excellent, and the breakfast offered a variety of options. the hotel had great facilities and advantages for a pleasant stay.
The room service was not up to par as the food was cold and not very appetizing.
Philip
2023-02-16
Prime location in the center, friendly and attentive staff, elegant and clean rooms, great breakfast options, comfortable and luxurious stay.
J.
2023-01-29
Luxurious experience. Incredible location. Excellent staff. Delicious food. Comfortable beds. Professional and courteous service. 5-star hotel feel. Helpful in storing luggage.
Couldn't fault.
Nick
2023-01-27
The hotel overlooks the Royal Mews, so I enjoyed watching the royal family's comings and goings. The staff were exceptional - Kevin, Greg, and Andrea were lovely. Breakfast was outstanding.
James
2023-01-24
Friendly staff quickly replaced feathered bedding. Excellent unrushed breakfast and service. Good location near public transport, attractions within walking distance. Appreciative of understanding staff member Masie. Complimentary drink voucher and thoughtful Christmas stocking gift.
Gerry
2023-01-18
During our stay, we had an amazing experience at the hotel. The staff were incredibly welcoming and always greeted us with a friendly smile. They even remembered our names and made us feel like valued guests. The hotel's central location allowed us to have easy access to all the visitor attractions in the city. Additionally, the hotel had fantastic facilities and was very clean. We were also impressed with the breakfast buffet which had a great selection of food, including fresh pastries and cooked-to-perfection eggs benedict.
Didn’t dislike anything about the hotel - our stay was pleasant and enjoyable.